Emergencies and 24/7 Support

My consultation hours are Monday to Thursday from 11:00 am to 6:00 pm. During these times I am in session and, to protect the privacy and emotional safety of all clients, I am not able to answer phone calls or respond to messages.

Our reception hours are 12:00 pm to 2:00 pm, Monday to Thursday. During this time, our Practice Manager, Glen Housman, is available to return calls, process payments, and assist with administrative needs.
You are welcome to text, email, or leave a voicemail at any time. Your message will be responded to during reception hours, or as soon as it is safely possible. Because we are a small Telehealth-only practice, responses outside of these times are not available.

This structure helps ensure that every client receives my full attention during their consultation, and it protects the confidentiality, emotional safety, and therapeutic focus of all sessions. Thank you for your understanding as we work to provide a respectful, safe, and predictable therapeutic environment.

For emergencies and out of office support please contact the following:

EMERGENCY: 000

For all emergencies during office hours and out of hours please call 000

EMERGENCY 000

LIFE LINE: 13 11 14

A national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services

LIFE LINE 24/7

SUICIDE CALL BACK: 1300 659 467

Suicide Call Back Service is a national 24/7 telehealth provider that offers free professional phone and online counselling for people living in Australia

SUICIDE CALL BACK 24/7

ACUTE MENTAL HEALTH:

(1300) 64 22 55 / (1300) MH CALL

Acute Mental Health Care 24 hour assistance

MENTAL HEALTH 24/7

BEYOND BLUE: 1300 224 636

If you’re going through a hard time right now, the Beyond Blue Support Service is available 24/7 for brief counselling. Most calls last around 20 minutes

BEYOND BLUE 24/7

PANDA: 1300 726 306

New Parent Support. You will be provided with a safe, caring and confidential space to talk through any concerns you may have as an expecting or new parent, or support person. PANDA IS NOT A CRISIS LINE.

PANDA